Data usage Introduction

At Luxe Massage, we are committed to ensuring the transparency and security of your personal data. This page explains how we collect, use, and protect the data you provide when using our website or services.

Data Usage

 

1. Data We Collect

We only collect the data necessary to provide our services effectively. This includes:
  • Personal Information: Name and phone number for appointment bookings and customer support.
  • Technical Information: Information such as your IP address, browser type, and device details, collected via cookies.

2. How We Use Your Data

Your data is used solely for the following purposes:
  • To process and manage bookings and appointments.
  • To provide customer support and respond to inquiries.
  • To personalise your experience on our website.
  • To improve our website and services based on analytics and feedback.
  • To comply with legal obligations, if necessary.

3. Data Sharing

We do not sell or trade your personal information. However, your data may be shared with:
  • Service Providers: Trusted third parties that assist in processing bookings, hosting our website, or providing customer support.
  • Legal Authorities: If required to comply with legal obligations or protect our rights.

4. Data Security

We implement robust security measures to protect your personal data from unauthorised access, disclosure, or misuse. While no system is completely secure, we continuously update our security practices to minimise risks.

5. Data Retention

Your data is retained only for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations. Once data is no longer needed, it will be securely deleted or anonymised.

6. Your Rights

You have the following rights regarding your personal data:
  • Access: Request a copy of your data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to legal or contractual obligations.
  • Restriction: Request limited processing of your data in certain situations.

7. Cookies and Tracking

For more details about cookies and tracking technologies used on our website, please refer to our Cookies Policy.

8. Updates to This Policy

We may update this Data Usage policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.
 
© Luxe Massage. All rights reserved.
 

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